Contact
Contact Gustav Klimt Prints by emailing support@artsywall.com for help with your order, shipping, returns, or questions about prints.
Email us
You can contact Gustav Klimt Prints by sending an email to support@artsywall.com. ArtsyWall manages customer service for every order placed on the site, including questions about canvas and paper options.
If you need to change your delivery address, contact support within one hour after placing your order. If your package does not arrive, email support within 7 days of the expected delivery date so ArtsyWall can track it with the carrier.
What to include
Always include your order number in your email. State if you need assistance with an existing print order, a package tracking update, or a question about print formats.
If you received a damaged package or a defective print, attach three clear photographs to your email within 7 days of delivery: a photograph of the entire print, a close-up image of the defect, and a picture of the shipping box. For full rules on transit times and refunds, review our shipping and returns page.
Questions and answers
How do I contact you about my order?
To contact customer service about an order from Gustav Klimt Prints, send an email to support@artsywall.com. ArtsyWall prints and ships all artwork for the store and handles inquiries regarding order status, delivery tracking, or framing choices. Include your order number in the subject line or message so the support team can pull up your account records without delay.
What should I include in my email?
When emailing support about an order from Gustav Klimt Prints, include your full name and order number in your message. If you are reporting a flawed or broken print, attach a photograph showing the entire work, a close-up picture of the defect, and a photo of the outer box. For delivery address changes, send your request within one hour of placing the purchase.
How do I start a return?
To start a return for a Gustav Klimt print, email support@artsywall.com with your order number within 30 days of delivery. Prints must be in their original condition and packaging. For general returns, the buyer pays the return shipping costs. If your art arrived damaged or defective, email support within 7 days of delivery with photos of the item and box, and ArtsyWall will reprint or refund it.